SHOPPING INFORMATION
THE DELIVERY FOR GCC COUNTRIES IS FREE OF CHARGE.
THE INTERNATIONAL DELIVERY WILL BE VIA DHL EXPERESS AND THE CHARGE IS A FIXED AMOUNT OF 95KD FOR OTHER COUNTRIES.
– LOCAL DELIVERY IS WITHIN 48 HR AND INTERNATIONL IS WITHIN 15-21 DAYS VIA DHL EXPRESS
– YES, THE ELECTRONIC INVOICE WILL BE SENT TO YOUR EMAIL ADDRESS IMMEDIATELY ONCE THE PAYMENT PROCESS IS COMPLETED.
PAYMENT INFORMATION
-THE PAYMENT WILL BE DEDUCTED IMMEDIATELY FROM YOU ACCOUNT AS WE ARE USING TAP PAYMENT GATeWAY THAT IS LINKED TO ALL THE INTERNATION BANKS IN GCC COUNTRIES
– BOTH ARE APPLIED ON LEOPARDO LINE (COUTOUR COLLECTION). IF THE CUSTOMER WOULD LIKE TO WAIT FOR A SPECIAL COLOR / HARDWARE TONE / LEATHER TYPE (EXOTIC LEATHER), THEIR NAME CAN BE ADDED TO THE WISHLIST.
– IF YOU WOULD LIKE TO ORDER A SPECIFIC BAG, WITH SPECIFIC EXOTIC LEATHER / HARDWARE / COLOR, A SPECIAL ORDER CAN BE PLACED TO HAVE IT SPECIFICALLY MADE.
– ALL OUR ITEMS CHECKED BEFORE THE DELIVERY PROCESS & IN CASE OF ANY INCORRECT OR DAMAGED ITEM, SEND A NOTIFICATION VIA [email protected] WITHIN 48 HOURS OF RECEIVING THE ITEM AND IT WILL BE REPLACED WITH A NEW AND CORRECT PRODUCT IF AVAILABLE. IF THE ITEM IS UNAVAILABLE, YOUR MONEY WILL BE REFUNDED.
– ONLY A CHANGE IN COLOR IS POSSIBLE, NOT DESIGN, AND IF THE DESIRED COLOR IS AVAILABLE. CANCELLATION AND REFUND IS POSSIBLE ONLY IF THE PRODUCT IS NOT YET DELIVERED TO YOU.